FY19 Colorado WIC Policies & Procedures (Program Manual)
Colorado WIC
Revised on July 23, 2019
Published on September 26, 2018
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Section 1: Vendor and Farmer Management
- Retail Coordination - Issues & Complaints About Retailers.
- Retail Coordination - State Office & LA Roles & Resp.
- Retail Coordination - Vendor Authorization & Management.
- Retailer Authorization - A- Agreement & Handbook.
- Retailer Authorization - B- Agreement and Handbook.
- Retailer Authorization - Minimum Stock.
- Retailer Coordination - Confidentiality.
- Retailer Coordination - Retailer Files.
- Retailer Coordination- LA Preparing Families.
- Retailer Coordination- Sanctions Schedule.
- Retailer Monitoring.
- Retailer Training- Pre-Auth and Orientation.
- Retailer Training- Routine Partnership Connections.
- Retailer Training-Annual & Interactive Training.
- State WIC Responsibilities - High Risk.
- State WIC Responsibilities - Peer Grouping.
- State WIC Responsibilities- LA Training & Communication.
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Section 2: Nutrition Services
- BFPC Program Requirements.
- BFPC Program_Allowable Expenses.
- BFPC Program_Cell Phone & Text Messaging.
- Breastfeeding_Assistance, Aids, Contraindications.
- Breastfeeding_Breast Pump Issuance.
- Breastfeeding_Breast Pump Ordering & Maintenance.
- Breastfeeding_Definition, Promotion, Ed, Support Standards.
- Breastfeeding_Human Milk Fortifier.
- Breastfeeding_Scope of Practice.
- Education Documentation.
- Exit Counseling.
- Food Packages_ Infants.
- Food Packages_Children.
- Food Packages_Exchange of Food and Formula Benefits.
- Food Packages_Food Benefit Issuance.
- Food Packages_Issuing eWIC Cards.
- Food Packages_Prescription Required Formula and Nutritionals.
- Food Packages_Replacement of eWIC Card.
- Food Packages_Women.
- High and Low Risk Protocols.
- Mandatory Reporting.
- Nutrition Assessment.
- Nutrition Education.
- Referrals.
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Section 4: Organization and Management
- Central File Requirements.
- Data Sharing For Participant and Applicant Data.
- Homeless and Domestic Violence Shelters Approval Process.
- Local Agency Equipment and Inventory.
- Local Staffing.
- Local WIC Application.Becoming a WIC Local Agency.
- Measuring Equipment Maintenance & Calibration.
- Nutrition Education Plan.
- Ordering eWIC Cards.
- Participant Satisfaction Survey.
- PEAK Application Requirements.
- Prevention and Management of WIC Program Abuse at the Local Level.
- Product Distribution in WIC & Research Requests.
- Retention of WIC Records and Reports.
- Scanned Documents and Obtaining Signatures.
- Staff Training.
- WIC Branding and Communications.
- WIC Text & Voicemail Messaging.
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Section 6: Food Funds
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Section 7: Caseload Management
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Section 8: Certification, Eligibility and Coordination
- Access to WIC Services.
- Adjunctive Eligibility.
- Anthropometric and Blood Screening.
- Certification Periods.
- Certification Policy and Procedures.
- Determining Income Eligibility.
- Eligibility Requirements.
- Homeless Applicants.
- Households Size.
- Income Guidelines (July 1, 2019 - June 30, 2020).
- Ineligible Applicants and Participant Terminations.
- Intrastate Dual Participation.
- Migrant Applicants.
- Missed Appointments.
- Nutrition Risk Factors & Priority System_Compass.
- Participant Notification R&R.
- Participant Violations.
- Physical Presence Requirement.
- Processing Standards.
- Proof of Identity.
- Proof of Income.
- Proof of Residence.
- Provisional Certification Requirements.
- Proxies.
- Transfers, VOC and WIC Overseas Program.
- Voter Registration.
- WIC Appointment Protocols.
- WIC Endorser.
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Section 9: Food Delivery
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Section 10: Monitoring and Audits
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Section 11: Civil Rights
- Administrative Review Policy and Procedures for Local Agency Appeals
- Administrative Review Policy and Procedures for Retailer Appeals
- Civil Rights Complaints Processing
- Civil Rights Monitoring and Compliance Reviews
- Civil Rights Training
- Customer Service Complaint Processing
- Data Collection and Reporting
- Fair Hearing Policy and Procedures for Applicant and Participant Appeals
- Limited English Proficiency
- Non-Discrimination Statement
- Program Accessibility for Applicants and Participants with Disabilities
- Public Notification
- Review of Procedures to Protect Against Disability and Sex Discrimination