Elementool 

WIC's new web-based Help Desk tool to report issues with Compass, track and view the history of each report and see the status of getting the help needed. 
 
How to use Elementool

• Video: Elementool training, Jan. 8, 2018.
• Submit an Elementool ticket
  • Elementool Quick Guide.

Forms

• Compass Access Request Form.
• Dual Participant Record Spreadsheet.
• General Signature Document.
• Nutrition interviews in Compass | Spanish.
• Compass reports.
  • Compass reports resource list. 
  • Compass Reports: The Most Commonly Used.
  • Local agency data request form.

IT equipment

Colorado WIC does not provide IT support for: clinic computers, internet, printers/faxes/scanners, signature pads, magnetic stripe readers or phones. For assistance with IT equipment, please contact your local IT department.

• Signature pads & pens: Local agencies are responsible for purchasing this equipment. The specifications for the signature pads and pens are as follows:
  • Topaz T-L755 Signature Gem LCD 4x3 pad (#T-LBK755-BHSB-R):
    This model is the Topaz Signature Gem LCD 4s3 pad.
    The model number is T-LBK755-BHSB-R
  • Topaz Signature Gem Series Replacement Pen (#P=ET110-HN):
    This is the replacement pen designed for the Topaz Signature Gem Series.
    The model number for the pen is P-ET110-HN
• Magnetic stripe card reader: Local agencies are responsible for purchasing their own magnetic stripe card readers. To be compatible with Compass, readers must use keyboard input for data and work with a standard magnetic card reader device such as a USB-connected Magteck Dynamag Reader, part #21073062 or 21073145. Critical specifications to consider are:
  • The reader must read ANSI/ISO/AAMVA card formats.
  • The reader must provide a keyboard emulation interface.