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  2. Colorado WIC Policies & Procedures

contenido relacionado

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Colorado WIC Policies & Procedures

Colorado WIC
Revised on December 14, 2020
Published on January 15, 2019
Download full manual
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Section 1: Vendor and Farmer Management

  • Retail Coordination - Issues & Complaints About Retailers.
  • Retail Coordination - State Office & LA Roles & Resp.
  • Retail Coordination - Vendor Authorization & Management.
  • Retailer Authorization - A- Agreement & Handbook.
  • Retailer Authorization - B- Agreement and Handbook.
  • Retailer Authorization - Minimum Stock.
  • Retailer Coordination - Confidentiality.
  • Retailer Coordination - Retailer Files.
  • Retailer Coordination- LA Preparing Families.
  • Retailer Coordination- Sanctions Schedule.
  • Retailer Monitoring.
  • Retailer Training- Pre-Auth and Orientation.
  • Retailer Training- Routine Partnership Connections.
  • Retailer Training-Annual & Interactive Training.
  • State WIC Responsibilities - High Risk.
  • State WIC Responsibilities - Peer Grouping.
  • State WIC Responsibilities- LA Training & Communication.
Open Section 1 to view content.
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Section 2: Nutrition Services

  • BFPC Program Requirements.
  • BFPC Program_Allowable Expenses.
  • BFPC Program_Cell Phone & Text Messaging.
  • Breastfeeding_Assistance, Aids, Contraindications.
  • Breastfeeding_Breast Pump Issuance.
  • Breastfeeding_Breast Pump Ordering & Maintenance.
  • Breastfeeding_Definition, Promotion, Ed, Support Standards.
  • Breastfeeding_Human Milk Fortifier.
  • Breastfeeding_Scope of Practice.
  • Education Documentation.
  • Exit Counseling. (effective 1.1.2021)
  • Exit Counseling. (10.1.2018)
  • Food Packages_ Infants.
  • Food Packages_Children.
  • Food Packages_Exchange of Food and Formula Benefits.
  • Food Packages_Food Benefit Issuance. (effective 1.1.2021)
  • Food Packages_Food Benefit Issuance (1.1.2020)
  • Food Packages_Issuing eWIC Cards.
  • Food Packages_Prescription Required Formula and Nutritionals.
  • Food Packages_Replacement of eWIC Card. (effective 1.1.2021)
  • Food Packages_Replacement of eWIC Card (10.1.2018)
  • Food Packages_Women.
  • High and Low Risk Protocols.
  • Mandatory Reporting.
  • Nutrition Assessment.
  • Nutrition Education.
  • Referrals. (effective 1.1.2021)
  • Referrals (1.1.2020)
Open Section 2 to view content.
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Section 3: MIS

  • Issue Resolution at the State WIC Help Desk.
  • WIC Compass User Access Policy.
Open Section 3 to view content.
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Section 4: Organization and Management

  • Central File Requirements.
  • Data Sharing For Participant and Applicant Data.
  • Data Use Policy: Use of Program Participant & Applicant Data. (effective 1.1.2021)
  • Data Use Policy: Process to Request Participant & Applicant Data. (effective 1.1.2021)
  • Homeless and Domestic Violence Shelters Approval Process.
  • Local Agency Equipment and Inventory.
  • Local Staffing. (1.1.2020)
  • Local Staffing. (effective 1.1.2021)
  • Local WIC Application. Becoming a WIC Local Agency.
  • Measuring Equipment Maintenance & Calibration. (1.1.2020)
  • Measuring Equipment Maintenance & Calibration. (effective 1.1.2021)
  • Nutrition Education Plan.
  • Ordering eWIC Cards. (10.1.2018)
  • Ordering and Securing eWIC Cards. (effective 1.1.2021)
  • Participant Satisfaction Survey.
  • PEAK Application Requirements.
  • Prevention and Management of WIC Program Abuse at the Local Level.
  • Product Distribution in WIC & Research Requests.
  • Retention of WIC Records and Reports. (10.1.2018)
  • Retention of WIC Records. (effective 1.1.2021)
  • Scanned Documents and Obtaining Signatures. (10.1.2018)
  • Scanned Documents and Obtaining Signatures. (effective 1.1.2021)
  • Staff Training.
  • WIC Branding and Communications.
  • WIC Text & Voicemail Messaging.
Open Section 4 to view content.
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Section 5: NSA

  • Fiscal Expenditures & Reporting Requirements.
  • Local Agency Time Studies.
  • WIC Local Agency Funding Formula & Contracts.
Open Section 5 to view content.
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Section 6: Food Funds

Open Section 6 to view content.
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Section 7: Caseload Management

  • Outreach.
  • Waiting List.
  • WIC Service Accessibility.
Open Section 7 to view content.
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Section 8: Certification, Eligibility and Coordination

  • Access to WIC Services.
  • Adjunctive Eligibility.
  • Anthropometric and Blood Screening. (10.1.2018)
  • Anthropometric and Blood Screening. (effective 1.1.2021)
  • Certification Periods.
  • Certification Policy and Procedures. (1.1.2020)
  • Certification Policy and Procedures. (effective 1.1.2021)
  • Determining Income Eligibility.
  • Eligibility Requirements.
  • Homeless Applicants.
  • Households Size.
  • Income Guidelines (July 1, 2020 - June 30, 2021).
  • Ineligible Applicants and Participant Terminations.
  • Intrastate Dual Participation.
  • Migrant Applicants.
  • Missed Appointments.
  • Nutrition Risk Factors & Priority Systems.
  • Participant Notification R&R.
  • Participant Violations.
  • Physical Presence Requirement.
  • Processing Standards.
  • Proof of Identity. (10.1.2018)
  • Proof of Identity. (effective 1.1.2021)
  • Proof of Income.
  • Proof of Residence. (1.1.2020)
  • Proof of Residence. (effective 1.1.2021)
  • Provisional Certification Requirements.
  • Proxies.
  • Transfers, VOC and WIC Overseas Program.
  • Voter Registration. (10.1.2018)
  • Voter Registration. (effective 1.1.2021)
  • WIC Appointment Protocols. (10.1.2018)
  • WIC Appointment Protocols. (effective 1.1.2021)
  • WIC Endorser.
Open Section 8 to view content.
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Section 9: Food Delivery

  • Colorado Allowable Foods.
  • Food Benefit Redemption.
  • Redemption at WIC-Authorized Retailers.
Open Section 9 to view content.
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Section 10: Monitoring and Audits

  • Fiscal Monitoring.
  • Local Agency Monitoring Visits.
Open Section 10 to view content.
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Section 11: Civil Rights

  • Administrative Review Policy and Procedures for Local Agency Appeals
  • Administrative Review Policy and Procedures for Retailer Appeals
  • Civil Rights Complaints Processing (10.1.2018)
  • Civil Rights Complaints Processing (effective 1.1.2021)
  • Civil Rights Monitoring and Compliance Reviews
  • Civil Rights Training
  • Customer Service Complaint Processing
  • Data Collection and Reporting
  • Fair Hearing Policy and Procedures for Applicant and Participant Appeals
  • Limited English Proficiency
  • Non-Discrimination Statement (10.1.2018)
  • Non-Discrimination Statement (effective 1.1.2021)
  • Program Accessibility for Applicants and Participants with Disabilities
  • Public Notification
  • Review of Procedures to Protect Against Disability and Sex Discrimination
Open Section 11 to view content.
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